Privacy Policy

BnB Motorbikes takes its obligations concerning data protection seriously. We are providing this notice so you have information about how we collect and process your personal data. We ask you to please read this Privacy Notice as it has important information you need to know.

What information do we collect and process?

We collect information about you when you make an enquiry through our website or place an order for vehicle sales, parts, service, related products, or information, and when you apply for employment with us. We also collect information when you voluntarily complete customer surveys, provide feedback, participate in competitions or attend our events. Website usage information is collected using cookies and Google analytics, which may capture your IP address.

  • Your full name and contact information (address, town, postcode, email and phone number)
  • Photographic identification & proof of address documents (to carry out due diligence)
  • Your credit card details and/or bank account details (if paying by cheque or bank transfer)
  • Your purchase details (including time, date and cost, and VAT status and insurance excess)
  • Your vehicle information (make, model, registration number)
  • Your proof of identity (valid driving licence and/or passport)
  • Your image on security CCTV around our site
  • Your work address and contact information
  • Your calls and correspondence with us
  • Your feedback

Please note that you are under no obligation to provide us with your personal data, but not providing certain data could prevent us from serving you.

Your Rights

Under the Data Protection Act and GDPR you have a right:

• To be informed – as per this Privacy Notice

• Of access – we will provide a copy of the data we hold about you within 30 days of receiving your request in writing – see address below

• To rectification – of any inaccuracies or omissions in your data

• To erasure and to be forgotten – whereby personal data is no longer necessary for the purpose it was originally collected, but subject to contractual, statutory or legal obligations

• To data portability – whereby personal data is transferred from one data controller to another at your request. It will be your responsibility to check that the receiving data controller complies with GDPR requirements and operates within the EEA.

• To restrict processing of the personal data, or withdraw consent in any or all of the areas previously given

• To object to processing based upon legitimate interest and/or direct marketing

• To be informed in relation to automated decision making and profiling – where decisions may be taken without human intervention.

We recognise that your personal information is confidential and we will protect the confidentiality of your information in accordance with our internal procedures and legal requirements.

Why do we need your personal data?

We process personal data about you for a number of purposes, including:

  • To contact you to keep you up to date about your purchase
  • To remind you about service as required to maintain your vehicle
  • To instruct you when your vehicle requires a MOT test, as a legal requirement to assess the roadworthiness of the vehicle
  • To contact you with news, events or offers that would be directly beneficial to you
  • To provide our services to you as requested or agreed
  • To help us improve the services we offer

This list is not exhaustive and may be updated from time to time. We do not ‘trade’ in your personal data and will not sell or rent your details.

Who will your personal data be shared with?

We may share your basic personal data, such as name, address and vehicle details with the relevant company you are connected with to acquire such services as; finances, warranty and insurance.

We may also disclose specific information upon lawful request by government authorities, law enforcement and regulatory authorities where required or permitted by law.

In the event that we sell our business, we may share your details with the buyer to enable them to fulfil the service we have agreed with you.

Your personal information will not be transferred to, stored or otherwise processed outside the UK.

What rights do you have to amend personal data?

You have the right to review the personal data held by us and have inaccurate information about you corrected. To understand more about our data processing activities or to request access to your personal information please contact us.

How long do we keep your personal data?

We will store your information in a secure and protected environment for as long as we believe it will better help us to understand how we can serve you and respect your wishes. However, this will be for a reasonable period and only for as long as is necessary. In addition, legislation might oblige us to store the information for a certain period of time.

Changes to this Privacy Notice

We may change this Privacy Notice from time to time in order to reflect changes in the law.

Cookies

This website makes use of cookies. Most websites make use of cookies to operate effectively and to optimise a visitor’s browsing experience. A site will often generate cookies, which are small text files sent between a web client and server, on its users’ computers and devices. These allow the website, among other features, to recognise which pages have been visited during a browsing session. Therefore your computer or device may be able to ‘recall’ which pages you have viewed and your navigation through a website.

If you disagree with the use of cookies on our site, you should leave the site, or disable cookies. If you want to disable cookies you need to change your website browser settings. Should you disable any cookies, the website may not continue to function properly.